AC condensate lines
Air handlers run most of the year. A clogged drain line or rusted pan overflows quietly into closets, hallways and ceilings below.
Leak and overflow restoration24/7 · Miami-Dade · Broward · Palm Beach
Water damage restoration in South Florida
Call any hour, day or night, and get the water extracted, the walls and floors dried and the damage repaired.
What happens when water sits
Most of the damage from a leak happens after the water stops. The clock below is why restoration starts with extraction and drying, not repairs.
First minutes
Water spreads across the floor, runs under baseboards and cabinets, and finds gaps into the room next door or the unit below.
First hours
Drywall and wood wick moisture upward. Baseboards and laminate start to swell, and carpet pad holds water well past what shows on the surface.
24 to 48 hours
The EPA advises drying water-damaged materials within this window to prevent mold growth. Warm, humid indoor air makes the deadline harder to meet.
After 48 hours
Musty odor, staining and growth become more likely, and more material may need to be removed instead of dried in place.
Services
What happened?
A clean supply-line leak, a sewage backup and storm flooding need different equipment and safety steps. Start with the situation that matches yours.
All services- Burst pipe or water heaterWater is spreading across the floor from a broken line, a valve or a failed tank.Emergency Water Removal
- AC leakThe drain line clogged or the pan overflowed, and the closet, the ceiling or the unit below got wet.AC Leak Water Damage
- Toilet or drain backupWaste water came up through a toilet, tub, shower or floor drain.Sewage Cleanup
- Storm or street floodingRain or flood water came in under doors, through windows or past the roof.Flood Cleanup
- Musty smell or visible moldOdor, stains or growth showing up after a leak that was never fully dried.Mold Remediation
- Office, store or condo buildingWater damage in commercial space, restaurants or shared condo areas.Commercial Water Damage
Water in the house right now
Before anyone arrives
- Stop the waterClose the valve at the fixture, or the main shutoff if the source is unclear.
- Keep clear of electricityDo not touch outlets, cords or switches in standing water. Shut the breaker only if you can reach the panel from a dry spot.
- Watch the ceilingStay out from under ceilings that sag or bulge. Water trapped above drywall can bring it down.
- Photograph everythingTake photos and video of the water, the source and damaged belongings before anything is moved.
- Move what you canGet electronics, papers and rugs to a dry room. Put foil or plastic under furniture legs on wet carpet.
Phone line open 24/7
Then call. Day or night.
Say where the water came from, how long it has been there and which rooms or floors are affected. That helps the crew bring the right equipment.
Where it starts
Common sources of water damage in South Florida homes
Water heaters
Tanks in closets, garages and condo utility rooms leak slowly for weeks or fail all at once.
Emergency water removalSupply lines and valves
Braided lines to toilets, sinks, washers and ice makers are small parts that release a lot of water under pressure.
Emergency water removalStorms and heavy rain
Wind-driven rain gets past windows, sliding doors and roof flashing. Street and yard flooding can come in under doors.
Flood cleanupSewer and drain backups
Toilets, tubs and floor drains back up when lines clog or heavy rain overwhelms the system.
Sewage cleanupHidden, slow leaks
Leaks inside walls, under sinks or from a unit upstairs often show up first as a smell, a stain or mold.
Mold remediationWhere we work across South Florida
View all service areasGuides
Know what you are dealing with
First steps6 min readWhat to Do After Water DamageShut the water off, photograph everything, then get people and belongings out of the wet rooms. Call as soon as water reaches a wall or ceiling.Read guideMold and moisture5 min readHow Fast Mold Grows After Water DamageEvery day a wet wall stays wet in South Florida humidity, the odds of mold go up. Call once the stain spreads or the smell turns musty.Read guideStorms and flooding5 min readHurricane Water Damage Checklist for South Florida HomesA few steps before landfall and a careful walk-through after can keep rain and roof leaks from spreading. If water's already inside, call us now.Read guideLeaks inside the home3 min readWater Leaking From the Condo Unit AboveGet the water shut off upstairs and your own unit dried out. Call, and we'll get drying started on your side while the source is found and fixed.Read guideLeaks inside the home3 min readWater Leaking From the Ceiling: What to DoKeep clear of a sagging ceiling and catch the drip. Call, and the wet drywall and insulation get read, dried or replaced before the stain spreads.Read guideDrying and repairs4 min readHow Long Water Damage Takes to Dry OutA clean-water leak dries fastest when the air movers and dehumidifiers go in early. Call, and moisture readings will show when your walls and floors are done.Read guideDrying and repairs4 min readWhat a Water Damage Dry-Out Looks LikeAir movers roar, dehumidifiers hum and readings get logged every day. See what happens from the first visit until the last fan leaves.Read guideDrying and repairs4 min readWet Drywall: Dry It or Cut It Out?A lot of wet drywall can stay if drying starts early and the readings drop. Call, and the walls get read before anything gets cut.Read guideFirst steps4 min readClean, Gray and Black Water in Plain WordsKnowing the water's category tells the crew which wet materials stay and dry and which come out. Say what leaked or backed up when you call.Read guideLeaks inside the home4 min readWater Heater Leaking: What to Do FirstClose the cold-water valve above the tank and shut off its power or gas. Then call, and the wet floor and walls get dried, next room included.Read guideFirst steps3 min readSewage Backup in the House: First StepsStop the water, keep everyone clear and leave the mop in the closet. Call, and the sewage gets contained and hauled out before it reaches other rooms.Read guideMold and moisture4 min readSigns of Hidden Water Damage in Your HomeA closet that smells musty or a swelling baseboard points to water you can't see. Call, and moisture readings trace how far it runs before anything gets opened.Read guideMold and moisture4 min readClosing Up a Florida Home for SummerKeep the AC pulling humidity out and the water valve closed, and the house stays dry while you're away. Musty when you're back? Call to get the mold removed.Read guideStorms and flooding5 min readFlood Water vs Leak Water in Your HomeRising water from outside and a burst pipe need different cleanups. Call, and the work follows the water you have, so only what has to go comes out.Read guideStorms and flooding4 min readKing Tides and Street Flooding in South FloridaSalt water from a king tide gets rinsed off before any drying, so the garage walls stop reading wet. Call once it gets past the door.Read guide
FAQ
Questions people ask first
Who do I call for water damage?
Call us. The line is answered 24/7, and the first questions are simple: where the water came from, how long it has been there and which rooms or floors are wet. From there we get a licensed, insured restoration crew out to extract the water and start drying.
Is a small leak worth a call?
If the water stayed on a hard surface and was wiped up within an hour or two, usually not. Call when water reached drywall, went under flooring or cabinets, came through a ceiling, or came from a toilet, sewer line or outside flooding. Those situations tend to hold moisture you cannot see.
How fast does water damage spread?
Faster than it looks. Water wicks up drywall and under flooring within hours, a ceiling leak can reach the unit below the same day, and the EPA says materials not dried within 24 to 48 hours can start growing mold. That's why extraction and drying come before any repairs.
How long does water damage restoration take?
Extraction and setup usually happen on the first visit. Drying commonly takes about three to five days, with moisture readings each day. Repairs such as new drywall, baseboards or flooring come after the structure is dry, so the full job can run from a few days to a few weeks.
Which areas are covered?
Miami-Dade, Broward and Palm Beach counties, plus Stuart, Palm City, Hobe Sound and Port Salerno in Martin County, Key Largo and the Glades towns. Check your ZIP code on the service areas page. Don't see your ZIP? Call anyway and we'll check your address.