Privacy policy

Information collected

• Phone calls. When you call, your phone number, the time and length of the call and the area you are calling about may be recorded. Calls may be recorded for quality and training.
• Contact form. Your name, phone number, ZIP code, optional email address and message.
• Website usage. Standard technical data such as pages visited, referring website, device and browser type, collected through cookies or similar tools.

How information is used

• To pass your call or inquiry to an independent restoration company that serves your area.
• To respond to messages sent through the contact form.
• To measure how the website and phone line are used and to improve them.
• To comply with legal obligations and prevent fraud or abuse.

Sharing

South Florida Restoration Co does not perform restoration work, so information you provide about a water damage problem is shared with the independent restoration company that handles your call or inquiry. Information may also be shared with service providers that operate the phone system, website hosting and analytics, and when required by law. Personal information is not sold.

Cookies and analytics

Analytics cookies are used to count visits and see which pages people use before they call. They load only after you accept the notice shown on your first visit, and your choice is stored in your browser. Nothing on the site needs them: the phone links and the contact form work whether you accept or decline.

Change your cookie choice

Your choices

You can ask for a copy of the information held about you, or ask for it to be corrected or deleted, by sending a message through the contact page. You can also block or delete cookies in your browser settings.

Children

This website is intended for adults and does not knowingly collect information from children under 13.

Changes

This policy may be updated. The date at the top of the page shows when it last changed.